In Australian regional tourism - maximising the visitor experience I spoke of the importance of focusing on the visitor experience in building local or regional tourism.
I was sitting beside someone from Grafton at a recent dinner. As it happened, I had just written a post talking about Grafton, Diary of a travelling trainer - day two: Grafton, Sydney. We started talking about the city's history, about its place as a major river port. He had no idea.
Now this links to my point.
As I said in my post on Grafton, the tourism material on Grafton fails to properly draw out the city's riverine and maritime shipping history. This is quite recent: North Coast Steam Navigation Company services finally stopped in 1954. Yet there is little mention of this history. I know the history, yet I had to ask to find out where the steamers docked.
Would people be interested in this history? Yes, they would.
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